FAQs - GNW | EN



FAQs

HOW DOES GLUCOSENTRY WORK?

GlucoSentry is a smart bracelet that is able to make periodic readings of Abbott’s FreeStyle Libre Sensor and at the same time communicates these measurements to the GNW app installed on android or iOS. GlucoSentry can be used 24/7 and doesn´t need to be replaced. It is designed to be worn while practicing sports, sleeping or any other activity. Also under tight clothes you hardly can notice the bracelet.

BESIDE THE BRACELET, WHAT DO I NEED?

1. GlucoSentry works with Abbott’s FreeStyle Libre Sensor. The FreeStyle Libre is the device that actually reads the persons glucose levels. For further information on this, please refer to Abbott’s official website.

GlucoSentry is intended for FreeStyle Libre users only. If you are not a FreeStyle Libre user, please consult with your doctor BEFORE purchasing GlucoSentry and beware that the FreeStyle Libre is not available in every country.

2. You will also need an Android phone or iPhone compatible with Bluetooth Low Energy technology.

DO YOU SELL FREESTYLE LIBRE SENSORS?

No. GlucoNightWatch is in no way connected to the company that manufactures these devices and we NEITHER provide it, nor is its price included in any of the pledges. You will have to buy one separately.

HOW DOES GNW WORK?

The application is very easy to use and gives alarms in case of hyperglycemia and/or hypoglycemia 24 hours a day. The specific level that will fire an alarm can be configured freely. These alarms can either be local, on the same phone or remotely on other devices. Apart from the alarms you have the possibility to see your values of the last days, always to be sure that you´re on the right track.

WHICH PHONES ARE COMPATIBLE WITH THE APP?

GNW is compatible with Android phones and iPhones compatible with Bluetooth Low Energy technology.

DOES GLUCOSENTRY WORK WITH ANY SENSOR?

The bracelet is compatible with any FreeStyle Libre Sensor from Abbott. There are slight differences between countries, but these don´t change the function of our bracelet.

IS GLUCOSENTRY AVAILABLE WORLDWIDE?

Yes, you can order GlucoSentry from any part of the world. You only have to cover the shipping costs, but prices are the same in any country.

GlucoSentry is intended for FreeStyle Libre users only. If you are not a FreeStyle Libre user, please consult with your doctor BEFORE purchasing GlucoSentry and beware that the FreeStyle Libre is not available in every country.

CAN THE BRACELET BE USED FOR CHILDREN?

GlucoSentry can be used by children as well as by adults. The bracelet is resilient and can be adjusted to any size of arm.

Beware that GlucoSentry is intended for FreeStyle Libre users only. If you are not a FreeStyle Libre user, please consult with your doctor BEFORE purchasing GlucoSentry.

CAN I CUSTOMIZE THE ALARMS FROM THE APP?

Yes, you cannot only customize when you want to receive an alarm but also what kind of alarm. You can either choose a phone call or message for any caretaker.

CAN I REGISTER SEVERAL CARE PROVIDERS?

Yes. You can receive the alarms on your phone and apart from that also add as many care providers, to the so called “cloud system”, as you want.

DO I HAVE TO WEAR MY SMARTPHONE ON MY ARM?

You do not have to wear your Smartphone on your arm. You only wear the bracelet on top of the Sensor. Readings are communicated to your phone via bluetooth.

IS THE BRACELET WATER RESISTANT?

No, GlucoSentry is not water resistant yet, but it is one of our future objectives. The bracelet can be taken off at any moment and it only takes a few seconds to put it on again.

BUT if we achieve the funding goal of 180.000€ we will make it water resistant

HOW OFTEN DO I HAVE TO CHARGE THE BATTERY OF GLUCOSENTRY?

You can use the bracelet for about 7 days.

CAN I STILL USE THE ORIGINAL READING DEVICE FROM ABBOTT?

Yes, you can use Abbott´s reader at any moment. You just take off the bracelet and make your reading as usual if you want to. It only takes a moment to take of the bracelet and put it on again.

DOES GLUCOSENTRY ALSO WORK WITH A SMART WATCH?

No, so far you can use your GlucoSentry only with Smartphones, but not with your Smartwatch.

DOES THE GLUCOSENTRY HAVE A SIM CARD?

No, there is no sim card. Everything works via bluetooth.

DO I NEED THE LIBRE RECEIVER FROM ABBOTT TO START THE SENSOR?

Yes, the very first time you have to use your FreeStyle Libre receiver from Abbott to initiate the sensor. From this point on you won´t need the receiver again.

GlucoNightWatch S.L.